Privacy Policy

Last Updated: January 1st, 2026

Welcome to DenvioX — a platform owned and operated by DOXA Reserve LLC ("DOXA Reserve," "DenvioX," "we," "our," or "us").

Your privacy and trust are our top priorities. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use our website, mobile applications, and related services (collectively, the "Services").

By using DenvioX, you agree to this Privacy Policy and consent to the collection and use of your information as described below.

1. Information We Collect

We collect personal and non-personal information to provide secure and compliant financial services. The data we collect includes:

1.1 Personal Information You Provide

• Identity Information – full name, date of birth, nationality, government-issued identification, and any KYC/AML verification data.

• Contact Information – email address, phone number, residential or business address.

• Financial Information – donation funding sources, custodial wallet identifiers, and donation records.

• User Credentials – usernames, passwords, and security questions.

• Communications – messages, inquiries, or feedback submitted through support channels.

1.2 Automatically Collected Information

• Usage Data – interactions with our website, mobile app, or platform functions.

• Device Information – IP address, browser type, device identifiers, and operating system.

• Cookies & Tracking Technologies – small data files used to enhance user experience and analyze platform performance.

1.3 Information from Third Parties

We may receive information from regulatory agencies, payment partners, blockchain analytics tools, and identity verification providers for compliance and fraud prevention.

2. How We Use Your Information

We process personal information to:

• Provide and maintain our Services.

• Verify identity and comply with KYC/AML and OFAC regulations.

• Facilitate secure donation funding, donation delivery, and custodial wallet access.

• Prevent fraud, unauthorized access, and illegal activities.

• Improve user experience and platform performance.

• Communicate updates, donation confirmations, and legal notices.

• Conduct internal audits, reporting, and data analytics.

We never sell or rent your personal information to third parties.

3. Legal Basis for Processing

We process your data under the following legal bases:

• Performance of a Contract – to deliver the services you request.

• Legal Obligation – to comply with applicable laws and regulations.

• Legitimate Interests – to improve services and ensure platform security.

• Consent – where required, for marketing or optional communications.

4. How We Share Information

We only share information when necessary and with trusted entities, including:

• Regulatory and Law Enforcement Agencies – to meet legal or OFAC obligations.

• Service Providers – for identity verification, cloud storage, analytics, or donors support (under strict confidentiality agreements).

• Financial and Blockchain Partners – to process and secure transactions.

• Corporate Transfers – in the event of a merger, acquisition, or asset transfer.

We do not share your data with advertisers or unauthorized third parties.

5. Data Security

We use industry-leading security measures to protect your information, including:

• End-to-end encryption for sensitive data.

• Multi-factor authentication (MFA) for account access.

• Regular third-party security audits and penetration testing.

• Continuous monitoring of network and transaction integrity.

• Strict internal access controls for authorized personnel only.

Despite these efforts, no online system is completely secure. Users are encouraged to maintain strong passwords and report suspicious activity.

6. Data Retention

We retain personal data only as long as necessary to:

• Fulfill our contractual and legal obligations.

• Resolve disputes and enforce agreements.

• Meet regulatory and financial recordkeeping requirements.

When data is no longer needed, it is securely deleted or anonymized.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data.

• Withdraw consent for optional processing.

• Request data portability.

• Object to certain processing activities.

• File a complaint with a relevant data protection authority.

To exercise your rights, contact us at info@denviox.com.

8. International Data Transfers

DenvioX operates globally. Information may be processed or stored in the United States or other jurisdictions with different data protection laws.

We ensure all international data transfers comply with applicable privacy regulations and contractual safeguards.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and analyze performance.

You can manage or disable cookies through your browser settings, though some features may not function properly without them.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age.

We do not knowingly collect personal data from minors. If we discover such data has been collected, it will be promptly deleted.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements.

The "Last Updated" date will be revised accordingly. We encourage users to review this page periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

DenvioX – Privacy Office

Operated by DOXA Reserve LLC

Email: info@denviox.com

Website: www.denviox.com

Compliance Note

This Privacy Policy is designed to comply with:

• U.S. Federal and State Privacy Laws (including CCPA)

• General Data Protection Regulation (GDPR)

• FinCEN and OFAC Regulatory Requirements

• Best Practices for Financial Technology and Money Transmitter License Holders

Questions about our privacy policy?

info@denviox.com