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Frequently Asked Questions
Find answers to common questions about DenvioX
General Questions
What is DenvioX?
What is DXUSD and how is it backed?
How are U.S. suppliers verified?
Can Cuban businesses accept DXUSD directly?
Is DenvioX safe?
Transactions
How do I send a donation to Cuba?
Is my donation tax-deductible?
What is the minimum amount I can send?
What fees does DenvioX charge?
How long do transactions take?
Can I cancel a transaction?
Account & Security
How do I create an account?
What if I forget my password?
How do I verify my account?
What if I didn't activate my account or my code expired?
Support
How can I contact support?
What are your support hours?
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